Refund Policy

We are confident you will love your play mat, but if you are not entirely satisfied with your purchase, we're here to help.

Returns 
You have 14 calendar days to return an item from the date you received it. To be eligible for a return, your item must be unused and in the same condition that you received it. Your item must be in the original packaging. If 14 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.

Refunds 
Once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you on the status of your refund after inspecting the item. If your return is approved, we will initiate a refund to your credit card (or original method of payment). You will receive the credit within a certain amount of days, depending on your card issuer's policies.

Sale items 
Only regular priced items may be refunded, unfortunately sale items cannot be refunded.

Shipping 
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are nonrefundable. If you receive a refund, the cost of return shipping will be deducted from your refund. To return your product, you should mail your product to: Warren Hill, 62/2 Inland Drive, Tugun QLD 4224, Australia

Contact Us 
If you have any questions on how to return your item to us, contact us.